Rental FAQs

Q. Is there a minimum number of days to rent?
A. Yes. 5 days minimum.

Q. Do you offer one way rentals?
A. No. Pick up and drop off is at 90502 Highway 99N Unit C Eugene, OR 97402.

Q. When should I pick up and drop off the van?
A. You can pick it up 12pm – 5pm. Van is due back between 8-10am on the following morning after the last day of rental.

Q. Can I bring my pet?
A. Yes, pets are allowed with $150 non-refundable deposit.

Q. Do I need to purchase separate insurance?
A. We do offer supplemental insurance through MBAMOTORHOME.COM

Supplemental insurance coverage will be required if your insurance policy doesn’t cover the total value of the converted van.

Q. Do you require a security deposit?
A. Yes a $1,000 security deposit will be held and is refundable in full once the rental has been cleaned, inspected, no damage present and no over mileage fees are owed.

The security deposit is required on the day you pick up the rental. A credit card or cash is required for the deposit.

Any fees owed will be deducted from the security deposit.

Refunds will be initiated three business days after the return of the rental.

Q. What is your cancellation policy?
A. The minimum $250 down payment is refundable as long as you cancel more than 30 days before your rental date.

Q. Is there an age minimum to rent?
A. You must be at least 25.

Q. Can I attach a trailer to the van?
A. No

Q. Do you provide dishes, utensils, pots and pans or bedding?
A. Yes

Q. Do you allow smoking in the RV?
A. No